| Evacuee,
Healthcare & Other Common FAQs
Can I get information about what other states are doing to help
evacuees?
For information concerning
Hurricane Katrina assistance services being offered in
surrounding states, visit the following state Web sites or links
posted on the Louisiana Department of Health and Hospitals’
Emergency News Web site at
http://www.dhhemergencynews.com/.
Web links from other states
will be added as they become available.
LOUISIANA - Emergency News
www.dhhemergencynews.com
TEXAS - Hurricane Katrina Information and Resources
http://www.dshs.state.tx.us/dshstoday/katrina.shtm
ARKANSAS - Katrina Assistance Relief Effort
http://www.kare.arkansas.gov/
MISSISSIPPI - “After The Storm Essential Health and
Safety Notices”
http://www.msdh.state.ms.us/index.htm
Can I volunteer my physician
services with the Louisiana Department of Health and Hospitals?
The Medicaid Program is seeking
licensed physicians to contract with the program on a short-term
basis. These physicians will help Medicaid workers make
disability determinations so that sick people who were displaced
by Hurricane Katrina can obtain eligibility for Louisiana
Medicaid. Any interested provider should contact the Medicaid
Program at 225-342-3866.
Also, the DHH Office of Mental
Health is seeking board-certified psychiatrists to provide
services in its Prior Authorization Unit of the Mental Health
Rehabilitation Program to conduct medical reviews of requests
for services that are based on level of need. This intensive
effort is being undertaken to handle a backlog of cases,
allowing psychiatric resources to be focused on victims of
Hurricane Katrina. Any interested provider should contact the
Office of Mental Health at one of the following numbers:
Displaced NOAH and Southeast
Staff - 225-634-0265, 8 a.m. - 4:30 p.m. daily (including
this weekend and Labor Day)
Displaced OMH/District Staff - 225-262-2400; 8 a.m. - 4
p.m. Monday - Friday and 2 p.m. - 4 p.m. weekends and holidays
Mental Health Professionals (not presently employed by
DHH) - 225-262-2400; 8 a.m. - 4 p.m. Monday - Friday and 2 p.m.
- 4 p.m. weekends and holidays.
Do I need to get any
vaccines before I return to clean up my home, which sustained
damage in the hurricane?
At this time, DHH officials say
there is no need for any special immunizations in the wake of a
hurricane or other severe storm; however, residents who cut or
puncture themselves while cleaning up after the storm should get
a tetanus shot if they have not received one in the past five
years. Adults should routinely have a tetanus shot every 10
years, but a booster shot is necessary if they have a dirty
wound and their last shot was more than five years ago. If you
meet these standards, you may want to receive a tetanus shot
before returning to clean up your home. Contact the nearest
parish health unit to see about obtaining the vaccine there.
I am a citizen and I want to
volunteer my help in the Hurricane Katrina Recovery Effort- what
can I do?
Please contact the Red Cross
volunteer/donation number, 1-800-435-7669.
I am a DHH employee but
cannot return to my usual place of employment at this time. What
should I do?
DHH has established a line for
employees to call and be assigned to the place where their
skills are most needed in the recovery effort. Please call (225)
763-5574 to receive information as to where you can help.
Your fellow employees have also established an employee form.
I am a doctor/nurse/medical
professional who wants to offer my services in the Hurricane
Katrina Recovery Effort. What can I do?
DHH’s goal is to have a
coordinated effort so that state health workers can use
volunteer help in the most effective and efficient way. If you
are a licensed medical professional who wishes to assist in this
effort, please send an e-mail with your name, contact
information and area of experience, as well as dates you would
be available, to
eocpio@dhh.la.gov. DHH officials ask that anyone who
volunteers his or her services waits for a return phone call
from a department representative coordinating the medical relief
effort before coming to Louisiana. A DHH official can speak with
volunteers and coordinate their travel so that everyone can be
assigned to an area where their medical skills will be of the
most use.
I am a Louisiana Medicaid
recipient who evacuated to another state. Can I still use my
Medicaid benefits?
Your Medicaid benefits still
apply as long as you are treated by an out-of-state provider who
is willing to accept Louisiana Medicaid as payment. For more
information on Medicaid benefits, please call 1-888-342-6207.
For Medicaid Pharmacy Program benefits, please go to a pharmacy
that accepts Medicaid benefits with your Medicaid card, and call
Medicaid at 1-888-342-6207 for temporary enrollment. For
Medicaid providers who need to get recipients’ prescriptions
filled in other areas, please call 1-800-437-9101.
I am a Louisiana WIC
recipient who has evacuated from Hurricane Katrina. Can I still
receive my WIC foods and nutritional information?
The Department of Health and
Hospitals has established a hotline number for the Women,
Infants and Children [WIC] nutrition program recipients to find
out how to obtain WIC items at their current locations. Call
1-800-251-BABY for this information.
I am an employee of a
hospital in an area affected by Hurricane Katrina - how do I
know if I am needed at work?
At this time, residents and
employees of areas affected by the storm are being asked not to
return to that location because of unsafe conditions. However,
your services may be needed elsewhere - please call the DHH
Medical Personnel contact number, (225) 763-5740. In addition, a
"Displaced
Employee Form" has been developed that you can complete
online.
I am volunteering my help in
the Hurricane Katrina Recovery Effort- what health precautions
should I take?
The DHH Infectious Disease
staff has established a set of guidelines for people who will be
working in the affected areas.
That is available by clicking here.
I did not bring my
children’s immunization records with me when we evacuated - can
I still enroll them in new schools?
The state has temporarily
waived the requirement for parents to present their children’s
immunization records to enroll them in schools. The Department
of Health and Hospitals-Office of Public Health is using its
internal LINKS system to track immunizations records and will
share that information with the appropriate education officials.
I evacuated from the
hurricane and have no means of paying for my prescription
medications --- what can I do?
The Louisiana Board of Pharmacy
has received confirmation that emergency prescription needs will
be taken care of for Hurricane Katrina evacuees without means to
pay for their medications. Evacuees can go to any Wal-Mart, CVS,
Rite Aid, Walgreen’s or Kroger’s pharmacy in Louisiana or around
the country to have their emergency prescriptions filled at no
cost depending upon patient need. Nurses and doctors who have
authority to write prescriptions and are treating patients in
special needs shelters as part of the recovery effort can send
their patients’ prescriptions to these pharmacies to be filled.
I have a relative with a
developmental disability and need help relocating him/her. Whom
can I call?
The
Department of Health and Hospitals-Office for Citizens with
Developmental Disabilities has established four OCDD
Response Teams to facilitate the handling of requests from
people with disabilities, their families, providers, employees
and the community. This includes requests regarding ICF/MRs,
waiver supports and services and state-funded services. OCDD is
in the process of establishing a nationwide toll-free number for
access to these teams. Until that number is established, please
contact the office at 225-342-0095. This number will be staffed
from 7 a.m. to 7 p.m. until further notice. This includes
weekends and the Labor Day holiday. The teams are established to
locate people with developmental disabilities and their families
who have been displaced; handle requests and questions regarding
relocation of people with developmental disabilities; locate
employees of developmental centers who have been displaced; and
field offers of donations of funds, staff or volunteers who
would like to assist people with developmental disabilities.
I need to enroll my child at
a new school following my family’s evacuation and do not have
the birth card he/she will need to do so. Where can I obtain
one?
The Department of Health and
Hospitals is offering no-cost birth cards (small versions of
birth certificates) to evacuees and their children. Birth cards
can be obtained from parish health units in the following
regions: East Baton Rouge, Lafayette, Lake Charles, Alexandria,
Shreveport and Monroe. Also, clerk of court offices in Acadia,
Allen, Ascension, Assumption, Bienville, Catahoula, Claiborne,
East Baton Rouge, East Carroll, East Feliciana, Franklin, Grant,
Jackson, Lafayette, Livingston, Madison, Morehouse,
Natchitoches, Plaquemines, Richland, Sabine, St. Charles, St.
Helena, St. James, St. John the Baptist, St. Landry, St.
Tammany, Tensas, Terrebonne, Union, Vernon, Washington, Webster,
West Carroll and West Feliciana parishes will offer no-cost
birth cards.
I want to volunteer my
medical services but do not have license to practice in
Louisiana. Can I still treat patients there?
Gov. Kathleen Babineaux Blanco
has declared a public health state of emergency and waived the
traditional licensure requirements so that physicians, nurses
and other medical personnel licensed in other states can treat
victims of Hurricane Katrina. For more details, please
view Gov. Blanco’s executive order.
I was told to boil my water,
but I have no electricity. How can I make my water supply safe
to drink?
If the water is clear, mix 1/8
teaspoon of unscented, liquid chlorine bleach with one gallon
(same size as two-2-liter drink bottles!) of water and let it
stand for 30 minutes prior to consumption. If the water is
cloudy or colored, use ¼ teaspoon per gallon of water. Be sure
to mix thoroughly. If the treated water has too strong a
chlorine taste, it can be made to taste better by allowing the
water to stand exposed to the air for a few hours or by pouring
it from one clean container to another several times. If the
water is clear, mix five drops of 2percent United States
Pharmacopeia (USP) tincture of iodine solution (common household
tincture of iodine from the medicine cabinet or first aid
package) to each quart of clear water and let it stand for at
least 30 minutes prior to consumption. If the water is cloudy or
colored, use 10 drops to each quart of water.
I work for the state and am
displaced because of the hurricane. Can I let my office know my
whereabouts?
The state has established a
line for displaced employees to call so their agencies can find
out their current location and assist them with any needs.
Please call (225) 342-9345 or (225) 342-9340. Anyone who knows
the whereabouts of a displaced state worker is also asked to
call this number so their co-workers can alert people that they
are safe.
Is there a number I can call
to help me find a loved one who has been missing since the
storm?
The Red Cross has established a
hotline for people trying to find family, friends and loved
ones. That number is 1-877-LOVED 1S (1-877-568-3317).
My family member was in a
hospital before the storm and we need to know where he/she was
evacuated. How can we find out?
The Louisiana Hospital
Association is compiling a list of this information. Families
can call 225-928-0026 or they can go online
www.lhaonline.org to find
out information.
One of my relatives was
evacuated from a community home in the Greater New Orleans area.
How can I find him/her?
Community And Residential
Services Association (CARSA), a trade organization for providers
of services for people with developmental disabilities, in
cooperation with the ARC of Louisiana, the Developmental
Disabilities Council and The Advocacy Center, is available to
assist families who may have relatives who were evacuated from
community homes and other service programs in the Greater New
Orleans area. Families seeking information may call the
following numbers for assistance:
- CARSA - 225-343-8811
- The ARC of Louisiana -
1-866-966-6261
- Developmental Disabilities
Council - 1-800-450-8108
- The Advocacy Center (Baton
Rouge) - 1-800-711-1696
- The Advocacy Center
(Lafayette) - 1-800-822-0210
Should I be worried about
infectious diseases because of the hurricane?
The Department of Health and
Hospitals would like to remind citizens that although the
outbreak of infectious diseases may be a frightening prospect,
according to the national Centers for Disease Control and
Prevention, widespread outbreaks of infectious disease after
hurricanes are not common in the United States. Outbreaks of
rare and deadly diseases do not suddenly occur after hurricanes
and floods in areas where such diseases do not naturally occur.
Because cholera and typhoid are not commonly found in the U.S.
Gulf States area, it is very unlikely that they would occur
after Hurricane Katrina. DHH officials say there is no need for
any special immunizations in the wake of a hurricane or other
severe storm; however, residents who cut or puncture themselves
while cleaning up after the storm should get a tetanus shot if
they have not received one in the past five years. For
hurricane-related health and safety tips from the CDC, visit:
http://www.bt.cdc.gov/disasters/hurricanes/index.asp.
What can I do about
evacuated children who are abandoned without parents or
guardians?
The placement of children is
handled by the Louisiana Department of Social Services. Please
visit their Web site at
http://www.dss.state.la.us/ for more information.
Where can I get updates
about community boil orders and post-hurricane health concerns?
That information is being
regularly updated at
http://www.dhhemergencynews.com/.
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